Knowledge base | LoginTC

What can we help you with today?

Top Help Articles

  1. Recommended settings for an optimal user experience for VPN access

Admin Panel

  1. How do I find my API Key?
  2. Reset Administrator Token without Recovery Key
  3. Can I change a Domain icon?
  4. Can I change a Domain name?
  5. How do I find my Domain ID?
View all 6

VPN

  1. WatchGuard: Authentication Requests Timing Out
  2. Recommended settings for an optimal user experience for VPN access
  3. Cisco ASA: Connection Times Out After 12 Seconds
  4. WatchGuard: User authenticates with LoginTC and then fails authentication

Product

  1. Does LoginTC support Windows Desktops?
  2. How does LoginTC Work?
  3. Does LoginTC work in my country?
  4. Can you deliver LoginTC services in the Cloud?
  5. Which desktop systems does LoginTC support?
View all 6

Cisco ASA VPN Integration

  1. How to return Group Attribute back to Cisco ASA for Access Policies
  2. My Cisco ASA AnyConnect SSL VPN users receive multiple LoginTC requests. What can I do?

WatchGuard VPN Integration

  1. My WatchGuard IPSec VPN users receive multiple LoginTC requests. What can I do?
  2. My WatchGuard SSL VPN users receive multiple LoginTC requests. What can I do?

RADIUS Connector

  1. What is the IP Address in the Client Settings?
  2. Challenge Authentication Mode
  3. Can I control which user gets challenged with LoginTC?
  4. Not authenticating
  5. Do I need to change firewall rules for incoming traffic?
View all 6

LoginTC App

  1. Not Receiving Push Notification
  2. Does it have to be a 4-digit PIN to protect my credential?
  3. Can I have multiple users in one device?
  4. Can I have multiple credentials on multiple devices?
  5. Can I have multiple credentials in the app?
View all 11

User Administration

  1. What kind of environment is needed for LoginTC Admin on-premise?
  2. What if I have my users in LDAP or MS AD?
  3. How users change their PINs or Passcodes?
  4. How are Activation Codes delivered to users?
  5. What are Activation Codes?
View all 8

Payments

  1. Is there pricing for multi-year contracts?
  2. Is there someone I can speak with?
  3. What forms of payment do you accept?
  4. Is there pricing for large scale deployments?

Implementing LoginTC

  1. How do I integrate my VPN / RADIUS to use LoginTC?
  2. What if I don't find a connector for my environment?
  3. Can I integrate Cloud apps to use LoginTC?
  4. How do I integrate LoginTC into my OpenAM deployment?
  5. How do I integrate LoginTC into my SiteMinder deployment?
View all 6